The second-hand marketplace Users Express Frustration Over Size Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for female and kids' apparel failing to inform all users about the change.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with other platforms.
It has advised users to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.
Sizing System Modifications
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, the service retracted a modification to its shipping options due to shopper criticism.
